Shipping Policy

What is Wellness Therapy’s Shipping Policy?

Customers cannot change the shipping service selected during checkout on www.wellnesstherapy.com. In order to ensure a positive experience for all users, our shipping service will be mentioned in the listing and the buyers can go through it. This policy helps meet customer expectations, offer a better shipping experience, reduce defect rates, and offer the best customer experience.

What is the policy?

The sellers must ship items within the handling time stated to the customers. The users can also select the shipping service at checkout. They should also remember the following:

  • Review the cost and speed of delivery before placing an order on our platform.
  • Look for the delivery date precisely.
  • The items will be shipped within the handling time specified in the listing.
  • The shipping charges incurred are directly related to the cost of handling the items being delivered.
  • Actual cost paid to the shipping service.
  • Handling costs, including the cost of packaging materials.
  • The actual cost of delivery confirmation or extra services, such as proof of transit, delivery collected, delivery verification, return receipt, special handling, or similar services should be thoroughly read.
  • The users will get accurate tracking details. The tracking number must not be shared with anyone.
How long will it take to receive my package?

Once our warehouse has received your order, it’ll be processed and shipped to you within 2-3 business days. If you haven’t received your package within 4-6 business days, please do not hesitate to reach out to our Customer Experience Team at info@theragun.com and we’ll be more than happy to assist you.